Sales & Operations Manager - Luxury Serviced Apartments

Edmund Tie & Company · 📍 Bali, Indonesia · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 25000000 - 40000000
Edmund Tie & Company is seeking a dynamic and experienced Sales & Operations Manager to join our team in Bali. This role is crucial in driving the success of our luxury serviced apartments, ensuring exceptional guest experiences and maximizing operational efficiency. The ideal candidate will have a strong background in sales and operations, with a passion for the hospitality industry and a keen eye for detail.

📋 Tanggung Jawab Pekerjaan

Develop and implement sales strategies to increase occupancy rates and revenue.,Oversee daily operations, including housekeeping, maintenance, and guest services.,Manage and train a team of sales and operational staff to ensure high performance standards.,Coordinate with vendors and service providers to ensure timely delivery of services.,Monitor and analyze performance metrics to identify areas for improvement.,Ensure compliance with health and safety regulations and company policies.,Handle guest inquiries and complaints, ensuring a high level of customer satisfaction.,Participate in marketing initiatives to promote the luxury serviced apartments.

🎓 Kualifikasi & Syarat

Bachelor's degree in Hospitality Management, Business Administration, or a related field.,Minimum of 5 years of experience in sales and operations management in the hospitality industry.,Proven track record of success in driving sales and operational efficiency.,Strong leadership and team management skills.,Excellent communication and interpersonal skills.,Proficiency in English, both written and spoken.,Familiarity with luxury hospitality standards and practices.,Ability to work well under pressure and meet tight deadlines.

🛠️ Keahlian

Sales and marketing strategyOperational managementTeam leadership and trainingVendor and service provider coordinationPerformance analysis and reportingGuest service and complaint resolutionMarketing and promotional activities
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